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Frequently Asked Questions
Send Me a Trainer is an award winning platform that empowers personal trainers and fitness studios to streamline their complete operations. From marketing and sales, to session scheduling and trainer management, to customer invoicing and payment collection, Send Me a Trainer offers an integrated solution. Unlike manual methods and single-feature applications, our platform optimizes daily tasks through customized automation, eliminating redundant entries and repetitive duties.
Tailored exclusively for personal trainers and fitness studios to efficiently manage a team of personal trainers both for in-studio and in-home options.
When you choose Send Me a Trainer’s monthly subscription, you retain full control – feel free to cancel anytime without facing any penalties. Opt for an annual subscription, and you’ll be billed for the entire year upfront. Please note, we don’t provide refunds or credits for partial months of service, upgrades or downgrades. Unutilized months are also non-refundable. For further details, refer to our comprehensive terms of service. Your satisfaction is our priority.
Experience Send Me a Trainer Essentials for 14 Days.
During this trial period, you can explore all of our Essentials robust features with no limitations. Once your trial concludes, you’ll be invoiced for the plan you deem most suitable for your team’s needs.
A convenient comparison table has been provided to assist you in assessing the distinctive features of each plan.
Yes, you can upgrade your plan at any time and you can downgrade your plan at the end of your current billing cycle—month-to-month or annual.
Our unwavering dedication lies in delivering all-encompassing customer support, ensuring your triumph with our platform. You can access our support channels comprising live chat, email assistance, and frequent webinars and training sessions, all designed to amplify the capabilities of our platform. Moreover, our devoted customer success managers stand ready to offer personalized guidance and aid whenever required. Your success is our priority.
Send Me a Trainer also collaborates with franchises of all sizes, and can also tailor solutions to your specific requirements. By integrating Send Me a Trainer tools across your teams, you empower business expansion, ensure unwavering customer service, and retain comprehensive oversight of your entire operational spectrum.